Customer service for all your online subscriptions
Simplified management of your subscriptions
tecipay offers you to easily manage your different subscriptions. Fill in the e-mail address you used when you subscribed and consult your customer account in one click. All the important information is there to give you maximum visibility on your different subscriptions. You can also contact the tecipay agents responsible for your offer, ask to be called back, unsubscribe or make a complaint. Everything is done to ensure that you manage these subscriptions that make your life easier.
Agents at your service
The agents tecipay are experts of the after-sales service and have all the answers to your questions. You can contact them from 10h to 17h weekdays and from 10h to 17h the weekend by live chat, e-mail or by phone via our toll free number. You can also send them an e-mail at [email protected] to which they will respond within 48 hours. You are having problems managing your subscription on tecipay where you have a question, contact us.
Recognized expertise
We provide the after-sales service of several partner sites, all satisfied with our services. Our expertise covers the support of entrepreneurs, online administrative assistance or sports monitoring. Our desire to simplify the customer life and our commitment to its satisfaction are the driving forces behind. tecipay - the site that simplifies your life.
FAQ tecipay
Why do I have a tecipay levy on my bank statement ?
If a tecipay levy appears on your statement, you have probably subscribed to a subscription with one of our partner sites for which we provide the after-sales service. Please note that you are not a tecipay , customer, but a client of a site that has delegated the management of its customer service.
What services are offered by tecipay
tecipay offers you simplified management of your subscription. To do this, go to your customer account by filling in the home page e-mail address used at the time of subscription. You will then be able to contact the agents responsible for your file, obtain all the information concerning your subscription or cancel it.
What kind of subscription do you need after-sales service?
tecipay provides subscription customer service that makes your day-to-day life easier. We work with sites that offer help to individuals or professionals, accompanying the client during various operations or steps. Thus, we guarantee the after-sales service of offers of accompaniment of the self-entrepreneurs, sports monitoring or administrative assistance.
I do not remember subscribing to a subscription at tecipay
If you have not subscribed to a tecipay. You have very definitely subscribed to a subscription at one of our partner sites which we provide after-sales service. This is where the tecipay levies appear on your bank statement.
How to find the offer to which I subscribed?
If you wish to find the details of the offer to which you have subscribed, simply fill in the email address used when registering on the tecipay homepage. We will then present you the important information of your subscription, such as the date and amount of the next levy and the service characteristics subscribed.
I forgot the e-mail address used when subscribing to the offer. What can I do?
If you are unable to retrieve the email address used during the subscription, our agents always have the possibility to find your client file. For this, contact our agents by e-mail, phone or chat and they will tell you what to do.
Who can I contact if I have a question?
tecipay agents are experts in after-sales service and will always be able to help you. You can contact them from 10am to 5pm on weekdays and from 10am to 5pm on weekends by live chat, by e-mail on our contact page or by phone on our toll-free number. You can also send them an e-mail to [email protected] which they will answer within 48 hours. Whether you encounter problems managing your subscription on tecipay or, simply, if you have a question or a complaint, do not hesitate to contact them.
How can I cancel my subscription?
If you wish to cancel your subscription, you must go to your customer account and click on the button "I wish to cancel my subscription". You will no longer benefit from the services of our partner site and will no longer be charged by tecipay . A confirmation e-mail will be sent to you.